Terms of Use

Before browsing OurPetWarehouse website, please refer to the Terms of Use section. Your use of the website and the purchase of the products or request for services are subjected to the Terms of Use of this website. In case you do not agree with any section, partially or fully, to our Terms of Use we request you not to use the website.

Your continuing use and access of the website OurPetWarehouse, will be considered as agreement to abide by the given Terms of Use, Privacy Policy, and Our Guarantee.

• We accept no liability for any information shared or any of the products sold except as detailed in the Terms of Use or Our Guarantee.
• Our liability for any product sold by us which is substandard or causes loss or damage of any kind is merely limited to the price of the product or the provision of a replacement.
• It is your sole responsibility to make sure that the use of this website and your purchase of any products at OurPetWarehouse complies with the law of your region. We take no responsibility or warranty in this regard.
• Any additional charges imposed, including custom duties, local taxes or any other government fees, on your purchase at OurPetWarehouse is your responsibility.
• By browsing our website or purchasing any product from us, you agree to the provision that you are not doing so for any purposes of taking any legal action on us.
• It is your responsibility to provide us the correct delivery address at the time of ordering. In case you enter the wrong address in whatever circumstances, we are not compelled to re-send the order to the correct address at our expense or refund for the same.
• The delivery address cannot be changed once the order has been shipped.
• In case after placing your order, we are not able to ship any part of it, at our sole discretion, we may either send you part of the order that is in stock or remove the item (s) from the order or may cancel the entire order.
• All deliveries mentioned are estimated dates only and not subject to any guarantee.
• We accept no responsibility for return or refund for any of your orders if it is stopped by international customs.
• We request you to be well aware of your local laws and regulations regarding the purchase of the products from our website, OurPetWarehouse. We take no responsibility for any products you purchase that are subject to restrictions or breach of your regional import laws.
• If the order is held by the customs or the regulating authority in your area, you will be fully liable for the cost of the order or the payment of the charges incurred so forth. 
• The resale of the products is usually prohibited by the laws of the importing country.
• Some countries levy import duties and taxes that need to be paid and it is the sole responsibility of the recipients to be aware of this and obtain details of these charges from customs & excise in the country to which the goods are being dispatched.
• Delivery charges of the order are dependent on the weight & destination.
• Prices at OurPetWarehouse are subject to change without any prior notice.

he Owner of the Website, and its directors, shareholders, management team and associated members shall not be liable for and disclaim liabilities for any loss, liability, damage (whether direct, indirect or consequential), personal damage or cost incurred of any nature whatsoever which may be experienced by you or any third party (including your company), as a result of or which may be owned, directly or indirectly, to your access and use of the website, any information contained on the website, yours or your company's personal details or material and information transmitted over our system.

Specifically, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or any other person, firm or corporation related to you whatsoever for any loss (including injury or death of an animal or a person), liability, damage (whether direct or indirect), personal injury or expenses of any nature whatsoever arising due to any delays, errors, inaccuracies, or omission of any price information or the transmission thereof, or for any actions undertaken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

The Website Owner or the subsequent website holders do not make any warranty, guarantee or representation that the information disclosed on the website is appropriate for use in any jurisdiction. By accessing the website, you represent to the Website Owner that you are officially entitled to do so and to use the information made available via the website.

• To read the manufacturer's datasheet provided and use the product according to manufacturer's guidelines.
• You have checked and ascertained that the products are suitable for the animal according to the age and weight as well as the correct indication (Please contact us or your vet if not sure).
• That you have no intentions of buying the licensed product for resale.
• All the information about the product provided on the website is current and accurate.

If you still have any queries please contact us at contact@OurPetWarehouse.com

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